89 Rankin Ave.
Amherstburg, Ontario N9V 1E7
Phone 519-736-5571 Richmond Terrace is a 115 bed long term care home located in the heart of historic Amherstburg, part of a chain governed by Apans Health Services.
Richmond Terrace provides two short stay beds for community respite care. The remaining 113 beds are for long term care residents.
We offer health care in a home-like setting that caters to the individual needs of each resident. For a tour contact us at the phone number listed above or click here.
- Owned by the Schuller Family and operated by APANS Health Services of London, Ontario.
- Offering specialized care areas we are able to meet the needs of all seniors.
Richmond Terrace was purchased by Mr. and Mrs. Norbert Schuller in December of 1985 and organized with the commitment of providing holistic care with emphasis on maintaining the quality of life for each and every resident.
In 2003 ownership of this facility changed to Andrew and Peter Schuller.
In 2007 ownership was changed to a Limited Company.
Care is provided in accordance with Ministry of Health regulations and services rendered to those qualifying for Long Term Care.
We strive to meet and exceed service to our community and to our fellow citizens, with provisions of high quality, compassionate care.
Our focus is a resident centered innovative health infrastructure that meets the needs of the residents, families, community, informal care givers, health care professionals, staff, volunteers and managers.
We are committed to: the dignity of life; honesty and integrity in everything we do; residents entrusted to our care come first and foremost; strong employee relations and the contribution of the individual; quality, efficiency and cost-effectiveness in our pursuit of excellence.
We shall provide a continuum of care by maintaining an ongoing liaison with Windsor/Essex Community Care Access Centre, hospitals in Windsor and the Windsor & Essex County Health Unit. Our ties with the community itself are maintained and enhanced by constant interaction with local community service clubs, schools, agencies, local businesses, volunteers and families of our residents.
Our vision is to create a warm, caring environment that enables us to be the Home and Employer of choice.
Mission Purpose - We provide Long Term Care services with the support of our community partners to eligible individuals as assessed by CCAC
- We respect the dignity of life and the value our residents place on independence.
- We foster a work environment that values the contribution of our staff and offers encouragement and support for each member of our Team.
- We embrace a holistic approach to care and encourage resident autonomy in personal decision-making
- We provide opportunities for residents to realize and maximize their unique potential.
- We strive to be leaders in the development of Best Practices by supporting the pursuit of continuing education of our team, families, residents, volunteers and community.
Mission Philosophy - VALUES/PHILOSOPHY:
- The values of Richmond Terrace shape our beliefs and practices by:
- Respecting our residents and making them our first priority,
- Adhering to the Resident Bill of Rights providing a safe living environment with a zero tolerance for any breach.
- Providing individualized care using a holistic approach by a competent interdisciplinary team that promotes and values involvement of the resident, family members, and/or representatives.
- Providing a continuum of care supported by current evidence based best practices specific to each residents' goals.
- Empowering our residents in personal autonomy and decision making.
- Supporting our local LHIN by providing appropriate, safe and effective care within our home, ensuring assistance to residents who have the potential to return to their community by accessing appropriate resources.
- Supporting the pursuit of continuing education of our team, families, residents, volunteers and community.
- Ensuring respect, dignity, honesty, integrity and value of self-worth.
- Promoting a culture of fiscal responsibility with consideration of each individual's financial needs.
- Being environmentally responsible by reducing, reusing and recycling where possible.
- Recognizing and supporting individuality and providing advocacy as needed.
- Maintaining spiritual, cultural and ethnic needs by promoting community ties and linkages.
- Promoting optimal quality of work life and environment by encouraging participation in the decision making process.
- Ensuring that all practices reflect the Corporate Code of Ethics.
- Maintaining partnerships with the local community and exploring ways to respond to identified needs.
- Recognizing individual needs of staff, volunteers and family. To provide opportunities for personal and professional development including student experience and training programs. Pride, satisfaction, responsibility, accountability and loyalty will be encouraged. A safe and enjoyable working environment will be provided to promote the highest quality of care and service.
To review our comprehensive ethical commitments, please download a copy of the  APANS Code of Ethics.
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